FAQ

What are the opening times of Tintin’s Imaginary Museum?

The exhibition is open from Tuesday to Sunday from 10am to 5.30pm.

Closed every Monday except on public holidays, when the exhibition is open from 10am to 5.30pm.

From 1st July to 31 August, the exhibition is open every day from 10am to 5.30pm.

See also our practical information.

I have a child under 7. Do I need to reserve an admission for them?

No, children who accompany you are entitled to free admission (max. 2 children per adult/senior/young adult).

Who is eligible for the Children’s rate?

This rate is for children aged between 7 and 14.

Who is eligible for the Children’s Group rate?

This applies when a single individual or legal entity purchases admission tickets for a minimum of 15 children aged under 14.

Who is eligible for the Group rate?

This applies when a single individual or legal entity purchases admission tickets for a minimum of 15 people (all ages).

Who is eligible for the Seniors/Young Adults rate?

This rate applies to people over 65 and young adults aged 14 to 26.

I’m a journalist. Am I entitled to free admission?

Yes, press card holders are entitled to free admission, subject to approval by our press/communications department: david.dupont@ccspa.be

Are the Museum Pass and ICOM cards valid for Tintin’s Imaginary Museum?

No, these cards are not valid.

Is there a discount for people accompanying groups?

No, accompanying adults pay the normal adult rate.

What methods of payment are accepted?

We accept bank cards and cash.

How long can I stay in Tintin’s Imaginary Museum?

You can stay as long as you like. Only your arrival time is fixed. On average, a visit lasts approximately 30 minutes.

Can I bring a pram or pushchair?

No, these items are prohibited for safety reasons. You can leave them at the exhibition entrance. We suggest you bring a baby carrier.

Are pets allowed?

No, pets are not allowed. Only guide dogs are authorised.

Where is the entrance to Tintin’s Imaginary Museum?

Tickets can be purchased at the Tourist Office reception desk, and the entrance is located at Rue du Marché, 1, 4900 Spa (087/79 53 53).

Is Tintin’s Imaginary Museum accessible to people with reduced mobility?

Yes, it is accessible to people with reduced mobility. A PRM toilet is available in the Tourist Office reception area.

Are there seats available in the exhibition areas?

Yes, benches are available.

Is the noise level high?

No, the noise volume is low.